Member Handbooks

Below are electronic copies of member materials and translated versions for each plan.

The name of your health plan can be found on your HPSM member ID card.


The Formulary is a list of medications that are covered under each HPSM plan's preferred medication list. If a provider wants to prescribe an HPSM member a medication that is not on this list, the provider must get prior authorization from before prescribing the medication.

Viewing a PDF document requires the free version of Adobe Acrobat Reader or equivalent software.

The provider directory is updated every week; however there may be incorrect or new information about a provider that has not yet been updated. If you find an error, please send us the correct information by using the Provider Directory Error Report Form.