If you need help with new user registration, resetting your password or retrieving your username, please call HealthTrio toll-free at 1-877-814-9909.

If you have questions about your benefits or the information on the Member Portal, call HPSM.

CareAdvantage members

Call 1-866-880-0606 or 650-616-2174 Monday–Sunday 8:00 a.m. to 8:00 p.m.

Members of all other plans

Call 1-800-750-4776 or 650-616-2133 Monday–Friday 8:00 a.m. to 6:00 p.m.

TTY: 1-800-735-2929 or dial 7-1-1