Start Using Your Dental Plan

ID cards you need to get dental care

Each HPSM member in your household should have their own HPSM member ID card. HPSM members with Kaiser Permanente as their primary care provider (PCP) have an HPSM Dental ID card and a Kaiser Permanente ID card (but not an HPSM member ID card).

HPSM Medi-Cal and CareAdvantage members will need their HPSM ID card to use dental benefits. HPSM members with Kaiser Permanente as their primary care provider (PCP) will need their HPSM Dental ID card to use dental benefits.

Your dentist may want to use your Medi-Cal Benefits Identification Card (BIC) to confirm your Medi-Cal eligibility. The BIC is a plastic card with a poppy flower or blue and white design. You will need to bring both your HPSM member ID card and Medi-Cal BIC with you to your dental appointments.

If you do not have your HPSM member ID card, you can order or print a new one by logging in to HSPM’s Member Portal. You may also request a new card by calling HPSM. (See phone numbers below.)

If you need a new Medi-Cal BIC, call the San Mateo County Human Services Agency at 1-800-735-2922 to ask for a new card.