Your First Health Visit
Whether you are a new HPSM member or just haven’t had your first health visit yet, it is important to schedule one. This is when you meet your primary care provider (PCP) and get a health checkup. Then your PCP can get you the care, medications and vaccines you need to be healthy.
- Make your first health visit with your PCP within the first 120 days of becoming an HPSM member. If you don’t have a PCP or want to change PCPs, you can choose a PCP here.
- You don’t pay anything for your first health visit or any visits with your PCP. They are covered by HPSM.
- At your first health visit, your PCP will ask you about your health. They may also give you information to help you stay healthy.
- You can ask your PCP any questions about your health. If you do not speak English well, you can get an interpreter.
Tips for making the most of your health visits
Before your visit
- Write down a list of questions or health concerns to ask your PCP about
- Ask for an interpreter when making the appointment if needed
- Tell the medical office your accessibility needs (e.g., if you are in a wheelchair or need an interpreter) so you know what to expect during your visit
- Ask if phone or video appointments are an option if that is your preference
During your visit
- If you don’t understand something your PCP says, ask them to explain
- If you need an interpreter to understand your provider, you can request that at any time
- Ask your PCP which health screenings (such as colorectal cancer screening and breast cancer screening) are right for you
- Ask your PCP about any health questions or concerns you have
- Write down anything your PCP wants you to do after the visit
- Ask for an after-visit summary
After your visit
- Set reminders for appointment follow-up if needed
- Schedule well-visits with your PCP every year, even if you feel healthy – learn more about how often to visit your PCP
- If you have non-emergency questions about your health, call HPSM’s 24-hour Nurse Advice Line at
- You can always change your PCP to one you feel more comfortable with
Learn more about preventive health
Your first health visit