Choose a Provider

HPSM has a network of over 5,000 doctors (including PCPs and specialists), pharmacies, clinics and hospitals. However, you may need to get a referral from your PCP before making an appointment with a specialist for non-emergency care. Otherwise, HPSM may not cover the cost of the service. Call your PCP to find out if a referral is required.

Search for a provider

Use the online provider search form to find the latest information for in-network primary care providers (PCP), specialists, pharmacies, clinics or hospitals. This directory is updated weekly.  You may need a referral from your PCP before making an appointment with a specialist for non-emergency care. Call your PCP to find out if a referral is required.

The provider directory is updated every week; however there may be incorrect or new information about a provider that has not yet been updated. If you find an error, please call 650-616-2106 extension 5 (for TTY: 800-735-2929 or 711). You can also email HPSM Provider Services at [email protected].

The Provider Directory is available as a PDF for download. It can be accessed along with other Member Materials. When searching the document consider:

• Provider specialties are listed alphabetically in the table of contents
• Providers are grouped by provider type in the document bookmarks
• All providers are listed alphabetically in the index

Request a Printed Copy

If you would like a provider directory mailed to you, please send an email to [email protected] with the following information:

•  Your first and last name
•  Daytime phone number (in case we need to call you about your request)
•  Mailing address
•  Which directory you want (CareAdvantage or Medi-Cal)

Alternative access standards

California law requires health plans to provide timely access to care. This means that there are limits on how long you have to wait to get health care appointments and telephone advice.