HPSM Dental Providers
Choose a network provider
Select an HPSM network dentist using HPSM's Provider Directory. (If you want a printed directory mailed to you, email customersupport@hpsm.org.) New dentists are added to the Directory as they join the network. If your dentist is in the HPSM network of dentists, you can continue seeing them for dental care. If you looked for a dentist and could not find one, call HPSM for help. Once you have chosen a dental provider, call their office to schedule your first appointment.
Getting dental care from a non-network provider
While we recommend that members get dental care from a provider in HSPM’s network, you may be able to go to a non-HPSM dental provider. For example, if your dentist is not in the HPSM network, and you have gone to your dentist in the past 12 months, you can request continuity of care with that dentist for up to 12 months from the date of your request.
After the 12 months, you will not be able to keep your dentist unless they join the HPSM network of dentists. If your dentist does not join the HPSM network of dentists, HPSM will help you find a new dentist who is in the HPSM network of dentists.
To request continuity of care from a non-network dental provider you can do one of the following:
Email CustomerSupport@hpsm.org including “Continuity of Care Request” in the subject line. Make sure your email includes your Member ID number, and dentist information.
CareAdvantage members; call the CareAdvantage Unit at 1-866-880-0606 or 650-616-2174 Monday–Sunday 8:00 a.m. to 8:00 p.m.
Medi-Cal members; Call Member Services at 1-800-750-4776 or 650-616-2133 Monday–Friday 8:00 a.m. to 6:00 p.m. TTY: 1-800-735-2929 or dial 7-1-1
Search for a dental provider
Use the online provider search form to find the latest information for in-network dental providers. This directory is updated weekly.
- Search by the dentist's name, health plan, or location
- Click on a name in the search results to see additional information
- Search results include links to interactive maps and directions
- Weekly updates ensure you get the most accurate results