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Member / My Health Plan / Medi-Cal / Quick-Start Guide

Know Your Member ID Cards

You will get TWO ID cards to access your benefits

MC ID card

Your HPSM Medi-Cal ID Card
BIC Card

Your Medi-Cal Benefit ID Card (BIC)

  • 1

    Your HPSM Medi-Cal ID Card

Your HPSM Medi-Cal ID card is proof of your HPSM membership.

Key information includes:

FRONT

  1. Member name
  2. Date of birth
  3. Member ID number
  4. Card issue date
  5. Member Services phone number

BACK

  1. Emergency instructions
  2. Nurse Advice Line phone number
  3. Mental health services phone number
  4. Drug benefits contact info
  • 2

    Your Medi-Cal Benefit ID Card (BIC)

The BIC is proof of Medi-Cal enrollment

The California Department of Health Care Services (DHCS) will send you your BIC.