HPSM

Call us for assistance

CareAdvantage members

Call 1-866-880-0606 or 650-616-2174 Monday–Sunday 8:00 a.m. to 8:00 p.m.

TTY: 1-800-735-2929 or dial 7-1-1

Email: CustomerSupport@HPSM.org

Medi-Cal and HealthWorx members and ACE Program participants

Call 1-800-750-4776 or 650-616-2133 Monday–Friday 8:00 a.m. to 6:00 p.m.

TTY: 1-800-735-2929 or dial 7-1-1

Email: CustomerSupport@HPSM.org

Provider Services

Toll free: 1-833-694-7761 Local: 650-616-2106

Fax: 650-616-8046

Monday 1:00 p.m. to 5:00 p.m. Tuesday–Friday 8:00 a.m. to 5:00 p.m.

Email: psinquiries@hpsm.org

HealthWorx ID CardHealthWorx HMO

 
HealthWorx HMO Benefits Quick-Start Guide (1885 KB)
 
HealthWorx HMO Evidence of Coverage (7931 KB)
 
HealthWorx HMO Provider Directory (4548 KB)
 
HealthWorx HMO Summary of Benefits (1148 KB)

Download the list of covered drugs

 Download the formulary

The formulary includes covered medications. See the last section for an alphabetical index.

ACE ID CardSan Mateo County ACE

 
ACE Program Benefits Quick-Start Guide (1638 KB)
 
ACE Program Fee Waiver Quick-Start Guide (1579 KB)
 
San Mateo County ACE Participant Handbook (1819 KB)
 
San Mateo County ACE Provider List (53 KB)

The ACE Program list of covered drugs

 Download the ACE Formulary

The formulary includes both generic and name-brand medications. See the last section for an alphabetical index.