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Quality Improvement (QI)

Learn about HPSM's QI program

News & Announcements

Important notice for HPSM Medi-Cal Members with Kaiser providers

Effective January 1, 2024 enrollment requests to Kaiser Permanente is managed by Health Care Options. To learn more, call Health Care Options Monday – Friday, 8:00 a.m. to 6:00 p.m. at 1-800-430-4263 (TTY: 1- 800-430-7077) if you are an active Kaiser Member and need assistance, contact Kaiser Member Services.

Coronavirus (COVID–19) Information

The COVID–19 situation is changing rapidly. The health of our members remains our top priority. To make sure you have the information and support you need to stay safe and healthy, we will post COVID–19 updates and helpful resources on our COVID–19 Member Resources page.

Learn more

RIC Profiles CCSP in "Social Determinants of Health" Brief

RIC is a group that helps health plans address the needs of dually eligible Medicare and Medicaid beneficiaries. In March 2021, RIC published a brief entitled "Key Considerations for Health Plans: Partnering with Community-Based Organizations to Address Social Determinants of Health." The brief explores how addressing basic quality of life issues through supplemental programs can improve people’s health while reducing need for health care services. CCSP is profiled starting on page 4, and a link to HPSM’s member stories is included on page 6. 

Read RIC's brief