CareAdvantage Dual Eligible Special Needs Plan (D-SNP) 2026
Member Manuals
View your materials in English, Spanish, Chinese and Tagalog.
If you need help in your language call 1-866-880-0606 (TTY: 1-800-735-2929). Aids and services for people with disabilities, like documents in braille and large print, are also available. Call 1-866-880-0606 (TTY:1-800-735-2929). These services are free of charge.
Member Handbook (Evidence of Coverage): Explanation of coverage, including healthcare services, prescription medicine coverage and more.
Summary of Benefits: Briefly explains your plan's benefits and services with answers to frequently asked questions, contact information and a description of your member rights.
Formulary: A list of medicines that your plan covers. Use it to find out if your medicines are covered.
Provider Directory: A listing of all doctors, specialists, and pharmacies (providers) in your plan's network.
Request a Printed Copy
If you would like a provider directory mailed to you, please send an email to [email protected] with the following information:
- Your first and last name
- Daytime phone number (in case we need to call you about your request)
- Mailing address
- Which directory you want (CareAdvantage or Medi-Cal)
The provider directory is updated every week; however there may be incorrect or new information about a provider that has not yet been updated. If you find an error, please call 650-616-2106 extension 5 (for TTY: 800-735-2929 or 711). You can also email HPSM Provider Services at [email protected].
CareAdvantage Dual Eligible Special Needs Plan (D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Limitations and restrictions may apply. For more information, call the CareAdvantage Unit or read the CareAdvantage D-SNP 2026 Member Handbook (coming soon).
Benefits and co-pays may change on January 1 of each year.
If you speak other languages other than English, language assistance services, free of charge, are available to you. Call 1-866-880-0606 (TTY: 1-800-735-2929 or dial 7-1-1). ( Download this statement in multiple languages.)
H6019_Web2026_M
Page updated pending date