Get Translated Member Materials

HPSM provides member materials at no cost that are:

• Translated into five languages (English, Spanish, Chinese, Tagalog or Russian)
• Available in alternate formats (such as large print, Braille or audio)

To order materials in an HPSM member’s preferred language or alternative format, please contact Provider Services.

Member Benefits Quick-Start Guides

Member Handbooks / Evidence of Coverage

The Member Handbook tells you about the covered benefits for each plan. It also explains your rights and responsibilities as a member of HPSM.

Summary of Benefits

The Summary of Benefits is a brief overview of the benefits and services covered by the plan.

Provider Directories

The Provider Directory lists hospitals, clinics, pharmacies, PCPs, specialists, medical equipment providers and others that participate in the HPSM network. The directory includes names, addresses, phone numbers, business hours, languages spoken and more.

Formularies / Lists of Covered Drugs

The formulary is a list of drugs that are in the plan's preferred drug list. If your doctor thinks you need to take a drug that is not on this list, your doctor will need to ask HPSM for pre-approval before you get the drug.