Language Training & Resources

To help providers meet our members’ language assistance needs, we offer both HPSM and external resources that include personalized language training for your office, a free online course in culturally competent care and a range of educational materials.

Schedule a personalized language training for your office

HPSM Provider Services can provide a video training session for you and your staff about how to:

  • Identify and address the needs of patients with limited English proficiency (LEP) and/or literacy limitations.
  • Work effectively with interpreters.
  • Use language and literacy tools and services available to HPSM providers and members.

To learn more or schedule a training for your office, email

Take an online course

Accredited health care professionals (such as physicians, physician assistants and nurse practitioners) can earn CME credit by completing a free online course called A Physician's Practical Guide to Culturally Competent Care

To learn more, call Health Education at 650-616-2165 

Language resources

Posters/flyers for your office

Provider information