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Submit a Claims Dispute or Appeal
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Section 1: About HPSM
Section 2: Customer Support
Section 3: Member Complaints
Section 4: Claims
Section 5: Provider Disputes
Section 6: Ancillary Services
Section 7: Utilization Management
Section 8: Provider Services
Section 9: Quality Improvement
Section 10: Health Education
Section 11: Fraud Waste and Abuse
Section 12: Privacy
Clinical Guidelines
Language Interpreter Services
Translated & Alternative Format Member Materials
Language Documentation Requirements
Language Training and Resources
Provider Forms
Directory Search
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Diabetes Prevention Program
End of Life Care
Grievance & Appeals Process
Healthcare Effectiveness Data and Information Set
Home Health Care
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Maternal Care
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Member Handbooks
HEALTHmatters MD
Pediatric Care
Potential Quality Issues
Urgent Care
Tobacco Cessation Information and Resources
Identifying Tobacco Users
Treating Patients Who Use Tobacco
Vulnerable Populations
Provider Education and Trainings
Older Adults and People with Disabilities
Provider Videos
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Incentives for Primary Care Providers
Incentives for Nursing Facilities
Incentives for Specialty Providers
Learning Lab
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HPSM Dental Providers
Join HPSM Dental
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Benefits of Dental Integration
HPSM Dental Mission
An Innovative Pilot Program
Patient Experience
CalAIM at HPSM
Urgent Messages
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Provider Portal / eReports
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Provider Contacts
All Provider Tasks
Diabetes Self-Management Sessions
for Patients at SMMC Clinic
Patients with pre-diabetes or diabetes can get one-on-one phone, video or in-person sessions (in English or Spanish) with a Diabetes Educator. They explain the basics of pre-diabetes and diabetes as well as how healthy eating and exercise can prevent type 2 diabetes or reduce the risk of diabetes-related complications. PCPs receive follow-up recommendations and updates from the Diabetes Educator.
To qualify
HPSM members must be patients at San Mateo Medical Center’s (SMMC’s) 39th Avenue clinic who have been diagnosed with prediabetes or diabetes type 1 or 2.
To refer a patient
Complete a referral form via SMMC’s eClinical Works (eCW) system and assign the referral to either Innovative Care Clinic’s Diabetes Educator.