Provider Learning Lab
Partnering with providers to give our members high-quality service is one of HPSM’s top priorities. As your partner in care, we strive to create processes and requirements that are easy for providers to understand and follow.
The training resources on this page will help you get the information and support you need quickly. If you have questions about them or suggestions for additional training modules, please email Provider Services.
Resources for our behavioral health providers.
What does it take to submit a claim correctly? Check out our resources here.
These resources are here to help you learn more about HPSM evidence-based recommendations for optimizing patient care.
Electronic Funds Transfer
HPSM wants to make sure you are reimbursed quickly and accurately so we use EFT to pay claims. Learn how to sign up here.
Here are resources on how to check a member’s eligibility using our portals.
This manual contains policies and procedures relevant to providers that are contracted with HPSM.
HPSM’s Provider Portals are user-friendly and have many great features, including claim and authorization status lookup. Learn more about our portals here.