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Provider Services

Toll free: 1-833-694-7761 Local: 650-616-2106

Fax: 650-616-8046

Monday 1:00 p.m. to 5:00 p.m. Tuesday–Friday 8:00 a.m. to 5:00 p.m.

Email: psinquiries@hpsm.org

Provider Tasks

Check Eligibility
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Request prior authorization
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Check authorization status
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Search the formulary
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Submit a claim
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Check claim status
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Learn about the complaint process
Dispute a claim
Dispute a claim
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Refer a patient to a specialist
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Refer a patient to care coordination
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Use an interpreter service
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Download the provider manual
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Learn about performance incentives
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Find a form
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Read news and updates
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Search our provider directory
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Update your directory information
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Join our network
Log in to the Provider Portal
Log-in to the Provider Portal

801 Gateway Blvd., Suite 100South San Francisco, CA 94080

Phone: 650-616-0050
Fax: 650-616-0060
TTY:  1-800-735-2929
or dial 7-1-1

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