electronic Payments
Register for Electronic Funds Transfer/Electronic Remittance Advice (EFT/ERA)
EFTs send claims payments directly to your bank account, while ERAs make it easier to access and reconcile payment information. EFT and ERA are fast, secure and more accurate than paper checks, and reduce paper waste.
- Log into our provider portal.
- Click the yellow “SIGN UP FOR EFT/ERA” button the landing page.
- Complete the form. The form can take up to 30 days to process.
Contact psinquiries@hpsm.org with any questions.
Claims Services
Medical and dental claims: 650-616-2106
Monday, Tuesday, Thursday & Friday 8:00 a.m. to 5:00 p.m. (closed 12:00 p.m. to 1:00 p.m.)
Wednesday – 8:00 a.m. to 12:00 p.m.
Email ClaimsInquiries@hpsm.org.
Email confirmation sent by next business day
Provider Services
Toll free: 1-833-694-7761 Local: 650-616-2106
Fax: 650-616-8046
Email: PSInquiries@hpsm.org