Sign up for electronic payments
Sign up for Electronic Funds Transfer/Electronic Remittance Advice
EFT and ERA are fast, secure and more accurate than paper checks.
Sign up for EFT/ERA
- Electronic Funds Transfer (EFT) sends claims payments directly to your bank account
- Electronic Remittance Advice (ERA) makes it easier to access and reconcile payment information
To get started, download the ERA/EFT Authorization Form
HPSM is especially looking to recruit clinicians and office staff who speak Spanish, Tagalog, Mandarin and Cantonese.
Value Based Payment Program
HPSM's Value Based Payment Program offers performance bonus payments to in-network Medi-Cal providers for meeting targeted quality measures. The program is designed to improve outcomes for HPSM members by sharing data with HPSM providers on care information for their assigned HPSM patients. The targeted quality performance measure set focuses on member access and preventive care services. Learn more
Claims Services
Medical and dental claims: 650-616-2106
Monday, Tuesday, Thursday & Friday 8:00 a.m. to 5:00 p.m. (closed 12:00 p.m. to 1:00 p.m.)
Wednesday – 8:00 a.m. to 12:00 p.m.
Email ClaimsInquiries@hpsm.org.
Email confirmation sent by next business day
Provider Services
Toll free: 1-833-694-7761 Local: 650-616-2106
Fax: 650-616-8046
Monday 1:00 p.m. to 5:00 p.m. Tuesday–Friday 8:00 a.m. to 5:00 p.m.
Email: psinquiries@hpsm.org