Incentives for Primary Care Providers

Care Gap Pay-for-Performance Incentive

The Health Plan of San Mateo (HPSM) Care Gap Pay-for-Performance Incentive (“Care Gap P4P”) provides a web-based platform summarizing health needs for HPSM patients, enabling providers timely insight to efficiently recognize and close care gaps. This platform offers real-time bonus payments rewarding providers for individual actions (e.g. scheduling appointments) to close priority care gaps through well visits, initial health appointments, preventive screenings, immunizations, and more. Enrolled providers gain access to programmatic support through HPSM and our administrative partner, Stellar Health.

Contracted primary care clinics may elect to participate in Care Gap P4P instead of HPSM’s Benchmark Pay-for-Performance Incentive “Benchmark P4P”. Providers may only participate in one primary care pay-for-performance incentive program. Providers enrolled in Care Gap P4P are not eligible for simultaneous participation in Benchmark P4P.

To enroll in Care Gap P4P, providers first participate in an onboarding call with the Stellar Health team. Please contact [email protected] or your Stellar Health representative if you would like more information.

Current Care Gap P4P Materials

Program Guidelines include clinic eligibility, quality metric specifications, incentive earnings guarantee, and frequently asked questions (FAQ). Incentive amounts for actions completed to close care gaps are available within ‘Stellar Value Units’ documents.

Benchmark Pay-for-Performance Incentive

HPSM's Benchmark Pay-for-Performance Incentive (“Benchmark P4P”) is designed to improve outcomes by offering bonus payments to in-network primary care providers meeting performance targets for select quality metrics. HPSM shares assigned patient population data with each primary care clinic. Providers utilize the  eReports portal to access these data, obtaining information to understand both individual patient care needs and current performance regarding population health metrics. 

Contracted primary care clinics may elect to participate in Care Gap P4P instead of Benchmark P4P. Providers may only participate in one primary care pay-for-performance incentive program at a time. Providers enrolled in Care Gap P4P are not eligible for simultaneous participation in Benchmark P4P. 

Current Benchmark P4P Materials

Program Guidelines include clinic eligibility, quality metric technical specifications, deadlines, and incentive calculation information.

Previous Benchmark P4P Materials

Medi-Cal Panel Engagement Capitation Bonus Incentive

Access to primary care is a key driver for managing the health of our shared patient population. HPSM recognizes the work providers do to engage assigned HPSM members at their clinics. Capitated clinics will be eligible to earn up to an additional 30% of capitation each month based on quarterly panel engagement.

Current Medi-Cal Panel Engagement Capitation Bonus Incentive Materials

Guidelines include clinic eligibility, panel engagement requirements, data and bonus timelines, and capitation rate bonus eligibility.

Previous Medi-Cal Panel Engagement Capitation Bonus Incentive Materials