Medi-Cal

New address or contact information?

If you move and/or change your contact information (phone number, email), you must tell both HPSM and either the San Mateo County Human Services Agency at 1-800-223-8383 or Social Security Administration at 1-800-772-1213. This will ensure that you continue to get important information about your Medi-Cal coverage status.

To report your new information with HPSM, you can log in to the Member Portal or call the number below if you need assistance.

Log in to the Member Portal

What Programs Are Offered Through HPSM Medi-Cal?

HPSM Medi-Cal members can access programs offered in collaboration with our local community partners. These programs include:

Diabetes Prevention Program

Helps members with prediabetes lower their risk of getting Type 2 diabetes.

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Care Management Program

Helps members meet health goals with personalized support from a Care Manager.

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Whole Child Model

Coordinated care and services for eligible children with complex medical conditions.

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Baby + Me Pregnancy Program

Eligible members earn rewards for going to visits with their pregnancy care provider.

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Asthma Management Program

Helps members manage symptoms by reducing asthma triggers at home.

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Care Transitions Program

Supports members after they get home from a facility (hospital or skilled nursing).

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Community Supports

Covers non-medical types of help to address life challenges that can affect a person’s health.

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Member Services

Toll free: 1-800-750-4776
Local: 650-616-2133
TTY: 1-800-735-2929 or dial 7-1-1

Phone hours: Monday–Friday 8:00 a.m. to 6:00 p.m.
Office hours: Monday–Friday 8:00 a.m. to 4:00 p.m.
Email: MemberServicesSupport@hpsm.org