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2024 Summer Internship/Fellowship Program

For undergrads, grad students and entry-level career professionals

Application deadline is May 8, 2024

Applicants can live anywhere in California and choose whether to work remotely, onsite at HPSM’s South San Francisco headquarters or a hybrid schedule.

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HPSM has a vision that Healthy is for everyone, which means ensuring that every one of our 160,000+ underserved members has equal access to quality health care. As a paid intern or fellow, you’ll help us realize this vision through the development of programs and services that improve our diverse member population’s health and quality of life. You’ll also

  • Have a real-world impact on the healthcare safety net at a community-based managed care plan..
  • Gain valuable hands-on education, applied knowledge and professional experience in managed care operations.
  • Expand your professional network by working with a wide range of internal stakeholders as part of a cross-functional team.

Program objectives

Support the recruitment, development, career growth and retention of emerging managed care leaders by providing:

  • Real-world exposure to the field of managed care.
  • Thoughtful and dedicated mentorship in a positive work environment.
  • A paid opportunity to contribute meaningfully to HPSM’s organizational focus areas.

Program scope

This opportunity will provide:

  • Knowledge and experience in the overall operation of a non-profit community-based health plan.
  • Professional experience working on a specific project important to HPSM.
  • A chance to present findings and recommendations through a final paper and/or presentation to HPSM Leadership.

Qualifications

These are the qualifications typically needed to succeed as an HPSM intern or fellow. However, you do not need to meet every requirement to apply.

  • Currently enrolled in or recently graduated from an undergraduate or graduate degree program in public health, public policy, business administration, social work, social sciences or related disciplines. 
  • Minimum 3.0 GPA. 
  • Basic understanding of the fundamentals of health care and the health care system. 
  • Solid written and verbal communication skills.
  • Proficiency with Microsoft Office including Word, Excel, Outlook and PowerPoint.  

Experience level

  • Intern: Good fit for current undergraduate/graduate students looking for exposure to the field of managed care by completing one specific project.
  • Fellow: Good fit for recent college graduates, graduate students and career professionals with previous related experience who are interested in working on multiple projects under an overarching focus area.

Dates, hours and pay

Start date: June 3, 2024 (flexible based on student schedule).

Internship

  • Duration: 10–12 weeks
  • Hours per week: 16-32
  • Total hours: Up to 400
  • Pay: Stipend

Fellowship

  • Duration: 4–6 months
  • Hours per week: 24-40
  • Total hours: Up to 1000
  • Pay: $24–$26 per hour (based on experience)

Projects

Working collaboratively with the HPSM sponsor, the intern or fellow will be provided the opportunity to work on one of the following projects during the internship or fellowship.

For full details about each project, visit our application portal.

  • Learning and Development Fellow: Provider Learning and Communications – Help develop both employee and provider training resources (including an employee knowledge management system and provider onboarding tutorial videos).
  • Health Services Fellow: California Advancing and Innovating Medi-Cal (CalAIM)  – Interview organizations involved in referring members to social services then recommend ways to enhance communication and collaboration among these organizations.
  • IT Operations Intern/Fellow: Core Operations and Security – Gain experience with the management of HPSM’s knowledgebase documentation, inventory, internal help desk, incident operations and licenses.
  • Health Promotion Fellow: Community Engagement – Help develop a framework for HPSM's community education activities and events so we can better engage with our members and gather their input to support our work.
  • Member Experience & Engagement Fellow: Vendor Partners and Digital Engagement – Help create a consistent and effective approach for managing vendors that provide services to HPSM members and a policy for digital communications with members via email and text.
  • Population Health Management Fellow: Powering Population Health with Data – Help ensure that our data meets user needs by developing data visualization tools and dashboards for different population health and member engagement programs.
  • Provider Services Fellow: Network Access and Value-Based Investments – Co-develop a framework and process for HPSM to synthesize insights across different data sources that evaluate members' access to care. Design analytic reports and an approach for embedding findings into day-to-day operations.
  • Health Services Fellow: Housing and Homelessness – Create a comprehensive map of the housing systems in San Mateo County by conducting in-depth research, collecting and analyzing data, and identifying key homeless support resources and gaps within these systems.

How to apply

Submit the online application form by May 8, 2024. You will need to create a Dayforce account in order to attach your resume and provide two short statements about your interest in the program.

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