COVID–19 Provider Resources 

HPSM recognizes the vital role providers are taking on the front lines of this public health crisis. HPSM is committed to making it easy for providers to get what they need from us. To do this we are streamlining our processes and communications so that you can focus fully on your patients' safety and well-being.

For the most up to date information on COVID-19, please consult the San Mateo County Health and Centers for Disease Control websites. 

Authorizations update: Until further notice, prior authorization will NOT be required for the following items:

  • Incontinence supplies
  • Non-emergency medical transportation (NEMT)

 

Please direct these services without delay to members who need them. For more information Please review the most updated notices about prior authorization and covered services Visit the Authorizations section of HPSM’s website