COVID–19 Provider Resources
HPSM recognizes the vital role providers are taking on the front lines of this public health crisis. HPSM is committed to making it easy for providers to get what they need from us. To do this we are streamlining our processes and communications so that you can focus fully on your patients' safety and well-being.
Authorizations update: Until further notice, prior authorization will NOT be required for incontinence supplies. Please direct these services without delay to members who need them. For more information, please review the most updated notices about prior authorization and covered services and visit the Prior Authorizations section of HPSM’s website.