Incident Command System (ICS) Companion Guide

The function of ICS includes assigning one central coordinator, the Incident Commander, to manage response activities by assigning personnel, deploying equipment, obtaining additional resources and coordinating with participating partners as needed. The Incident Commander delegates emergency management responsibilities as needed, and thereby maintains necessary focus on the overall picture of the disaster situation, as illustrated by this org chart:

ERT Incident Command Structure

Incident Command functional areas:

  1. Command – Develops incident objectives and approves resource orders
  2. Operations – Identifies, assigns and supervises the resources needed to accomplish the incident objectives
  3. Planning – Tracks resources
  4. Logistics – Orders resources
  5. Finance/Administration – Procures and pays for resources

The Incident Commander is the person responsible for all aspects of an emergency response, including quickly developing incident objectives, managing all incident operations, application of resources as well as responsibility for all persons involved.

The Incident Commander sets priorities and defines the organization of the incident response teams and the overall incident action plan. The role of Incident Commander may be assumed by senior or higher qualified officers upon their arrival or as the situation dictates. Even if subordinate positions are not assigned, the Incident Commander position will always be designated or assumed.

Incident Commander roles and responsibilities

Building and evacuation

Note that there could be building-only (facilities-only) incidents or major emergencies.

Incident Commanders

Primary: Oz Bubakar

Backup: Sheila Galliani / Pat Curran

Responsibilities

  • Establishes objectives, priorities and strategic guidance
  • Communicates with first responders
  • Communicates with other Incident Commanders
  • Ensures the safety of all people in building
  • Oversees building evacuation and ERT team
  • Establishes procedures for joint decision making and documentation
  • Captures lessons learned and best practices

IT Systems

Incident Commanders

Primary: Glenn Smith

Backup: Kris Neri

Responsibilities

  • Establishes objectives, priorities and strategic guidance
  • Communicates with other Incident Commanders
  • Ensures recovery of IT systems
  • Activation of colocation and remote access
  • Shutdown of systems
  • Establishes procedures for joint decision making and documentation
  • Captures lessons learned and best practices

Area-wide incidents

Major earthquake, destruction of roads/bridges, etc.

Incident Commanders

Primary: Sheila Galliani

Backup: Pat Curran

Responsibilities

  • Establishes objectives, priorities and strategic guidance
  • Communicates with other Incident Commanders
  • Establishes procedures for joint decision making and documentation
  • Captures lessons learned and best practices

Employees and Contractors

Incident Commanders

Primary: Colleen Murphey

Backup: Sheila Galliani

Responsibilities

  • Establishes objectives, priorities, and strategic guidance 
  • Communicates with other Incident Commanders
  • Ensures communication with all employees and contractors regarding incident or emergency
  • Ensures employee contact data is up to date
  • Establishes procedures for joint decision making and documentation
  • Captures lessons learned and best practices

Community Response

Incident Commander

Amy Scribner

Responsibilities

  • Participate in community information calls
  • Gather necessary information to identify members impacted

Building-only (Facilities-only) incidents

Includes incidents such as sewage spills, broken water mains or roof leaks.

  • Do not necessarily pose an immediate danger to life or health
  • Do not necessarily involve emergency/police/paramedic services
  • Are typically addressed or resolved by facility organizations

Major emergencies:

  • Pose an immediate danger to life or health or
  • Impact the building as a whole or
  • Require the evacuation of entire building or
  • Require assistance from the Department of Public Safety and/or city/county emergency services