HPSM members have certain rights and responsibilities that HPSM network providers are responsible for knowing. These rights and responsibilities are explained in section two of our Provider Manual. You can also request a hard copy of the Provider Manual,
including the section outlining member rights and responsibilities, by calling 1-800-750-4776.
HEALTHmattersMD
Welcome to the HEALTHmattersMD blog—an online resource where providers can find the latest news and updates about HPSM. Top stories are highlighted with images, and you can find more stories listed under them. To read a story, just click the headline or the "Read more" link. In the side menu, you can also select articles by topic or see our newsletter archive and provider notices.
Top Stories
Register for the Provider Portal: It’s Required!
#ResourceNotFound: BlogPostResources, Published# Feb 28, 2026, 11:39 AM by Rich Brenner
Provider’s office administrators must register for HPSM’s provider portal to attest digitally through the new Provider Data Accuracy Tool. Read more
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Supporting Members Who Lose Their Dental Benefit This July
Jun 9, 2026, 11:54 AM by Rich BrennerThis is a network-wide change that may impact your patients. Read about information that may help you answer your impacted patient's questions.
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Talking Your Patients Through Vaccine Hesitancy
Jun 9, 2026, 12:04 PM by Rich BrennerConversations about vaccination can be challenging and time-consuming, but the recent rise in vaccine-related illness makes it clear that these conversations must happen
More stories
Know Your Patients’ Member Rights and Responsibilities
Sep 26, 2023, 3:44 PM
by Peggie Van