HPSM members have certain rights and responsibilities that HPSM network providers are responsible for knowing. These rights and responsibilities are explained in section two of our Provider Manual. You can also request a hard copy of the Provider Manual,
including the section outlining member rights and responsibilities, by calling 1-800-750-4776.
HEALTHmattersMD
Welcome to the HEALTHmattersMD blog—an online resource where providers can find the latest news and updates about HPSM. Top stories are highlighted with images, and you can find more stories listed under them. To read a story, just click the headline or the "Read more" link. In the side menu, you can also select articles by topic or see our newsletter archive and provider notices.
Top Stories
New Dental Clinic in Redwood City
#ResourceNotFound: BlogPostResources, Published# Feb 23, 2026, 13:42 PM by Mat Thomas
This spring, the Ravenswood Family Health in Redwood City at 525 Veterans Boulevard with support from the Sequoia Healthcare District and HPSM Read more
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Claims Frequency Limits Removed for Pediatric Well Visits
Feb 23, 2026, 2:02 PM by Mat ThomasNew policy started January 1, 2026 for Medi-Cal members aged 0-21 years old offers providers increased flexibility
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One Year of Primary Care Provider Grants
Feb 23, 2026, 1:56 PM by Mat ThomasHPSM’s commission has already approved $10 million for primary care practices across our county
More stories
Know Your Patients’ Member Rights and Responsibilities
Sep 26, 2023, 3:44 PM
by Peggie Van