HPSM Medi-Cal and CareAdvantage members with no other form of transportation can use the HPSM Ride Benefit to get to approved healthcare visits and back home safely.
The HPSM Ride Benefit is only for health related trips — not rides to school, the grocery store or government offices.
Follow these Ride Quick Tips when you book your ride:
- Call American Logistics (AL) at least two business days before your appointment.
- Medi-Cal members: 1-844-856-4389
- CareAdvantage members: 1-877-356-1080
- Be ready with your information:
- Your HPSM member ID and phone number
- Date and time of your appointment
- Pickup address and where you’re going
- If you asked for a return ride, call AL right after your visit. A driver will pick you up and drive you home.
Learn more about the HPSM Ride Benefit. If your medical needs prevent you from being able to ride in a car, bus or taxi, call HPSM for assistance.