Services For Teens and Young Adults

If you are 18 or older, you probably already make many of your own healthcare choices. If you are under 18, there are many ways you can start taking charge of your healthcare. For example, you can get some services without a parent’s or guardian’s permission. You don’t even need a referral from your primary care provider (PCP) or preapproval (prior authorization) from HPSM. These include:

  • Sexually transmitted infections (STI) prevention and treatment
  • Drug and alcohol use counseling
  • Outpatient mental health treatment and counseling
  • Pregnancy-related services
  • Family planning services
  • Abortion services
  • Sexual assault support

To learn more about these services and how to get them, either:

  • Call your PCP — your most important partner in health who can help connect you with these services and many others! If you don’t know who your PCP is, log in to the Member Portal and follow the instructions.
  • Call HPSM Member Services at 1-800-750-4776 or 650-616-2133. (TTY: call 1-800-735-2929 or 711.) Call center hours are Monday to Friday, 8:00 a.m. to 6:00 p.m.
  • See the “minor consent services” section of your Member Handbook.