HEALTHmattersMD

Welcome to the HEALTHmattersMD blog—an online resource where providers can find the latest news and updates about HPSM. Top stories are highlighted with images, and you can find more stories listed under them. To read a story, just click the headline or the "Read more" link. In the side menu, you can also select articles by topic or see our newsletter archive and provider notices.

Top Stories

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Investing In Our Network: We Increased Your Rates in 2025

Learn about the reimbursements we increased in 2025 – and the rate increases coming next year Read more

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More stories

How to Submit Complaints to the California Department of Managed Health Care (DMHC)

To ensure that hospitals, doctors and other providers are paid promptly and accurately, andDMHC logo that health plan members can obtain timely referrals to appropriate providers, DMHC offers a complaint submission process. HPSM providers and members can file a complaint by calling a toll-free phone number:

Provider Resources: 1-877-525-1295 - learn more
Member Resources: 1-888-466-2219 - learn more