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Effective January 1, 2024 enrollment requests to Kaiser Permanente is managed by Health Care Options. To learn more, call Health Care Options Monday – Friday, 8:00 a.m. to 6:00 p.m. at 1-800-430-4263 (TTY: 1- 800-430-7077)" if you are an active Kaiser Member and need assistance, contact Kaiser Member Services.
Welcome to the HEALTHmattersMD blog—an online resource where providers can find the latest news and updates about HPSM. Top stories are highlighted with images, and you can find more stories listed under them. To read a story, just click the headline or the "Read more" link. In the side menu, you can also select articles by topic or see our newsletter archive and provider notices.
May 31, 2023, 14:01 PM
by Mat ThomasTo ensure that hospitals, doctors and other providers are paid promptly and accurately, and
that health plan members can obtain timely referrals to appropriate providers, DMHC offers a complaint submission process. HPSM providers and members can file a complaint by calling a toll-free phone number:
Provider Resources: 1-877-525-1295 - learn more
Member Resources: 1-888-466-2219 - learn more
May 31, 2023, 14:01 PM
by Mat ThomasTo ensure that hospitals, doctors and other providers are paid promptly and accurately, and that health plan members can obtain timely referrals to appropriate providers, DMHC offers a complaint submission process. HPSM providers and members can file a complaint by calling a toll-free phone number:
Provider Resources: 1-877-525-1295 - learn more
Member Resources: 1-888-466-2219 - learn more
May 31, 2023, 14:01 PM
by Mat ThomasTo ensure that hospitals, doctors and other providers are paid promptly and accurately, and that health plan members can obtain timely referrals to appropriate providers, DMHC offers a complaint submission process. HPSM providers and members can file a complaint by calling a toll-free phone number:
Provider Resources: 1-877-525-1295 - learn more
Member Resources: 1-888-466-2219 - learn more
May 31, 2023, 2:01 PM
by Mat ThomasTo ensure that hospitals, doctors and other providers are paid promptly and accurately, and that health plan members can obtain timely referrals to appropriate providers, DMHC offers a complaint submission process. HPSM providers and members can file a complaint by calling a toll-free phone number:
Provider Resources: 1-877-525-1295 - learn more
Member Resources: 1-888-466-2219 - learn more