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Provider / Provider Resources / HEALTHmatters MD

HEALTHmatters MD

Know Your Patients’ Member Rights and Responsibilities

Oct 2, 2025, 1:06 PM

by Mat Thomas

HPSM members have certain rights and responsibilities that HPSM network providers are responsible for knowing. These rights and responsibilities are explained in section two of our Provider Manual.

To request a hard copy of the Provider Manual, including the section outlining member rights and responsibilities, call 800-750-4776.

Return to the HEALTHmattersMD blog

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Phone: 650-616-0050
Fax: 650-616-0060
TTY:  1-800-735-2929
or dial 7-1-1

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