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Member / My Health Plan / CareAdvantage 2024 / Quick-Start Guide

Your Member ID Cards

Your HPSM ID card came with your Welcome Packet

  • 1

    Your HPSM CareAdvantage ID Card

Your CareAdvantage ID card is proof of your HPSM membership

Information on the front includes:

  1. Member Name
  2. Member ID number
  3. Date of Birth
  4. Plan Effective Date
  5. Rx Bin number
  6. RxPCN number
  7. HPSM Dental phone number
CareAdvantage ID card 2023

Information on the back includes:

  1. Emergency instructions
  2. Contact info for CareAdvantage Unit
  3. Mental health services phone line
  4. HPSM's Nurse Advice Line phone number
  5. A section with information for your providers
CareAdvantage ID card 2022
  • 2

    Your Medi-Cal Benefit ID Card (BIC)

Your Medi-Cal Benefit ID Card (BIC) is proof of Medi-Cal enrollment

New BIC Card

New Medi-Cal BIC card

Old BIC Card

Old Medi-Cal BIC card

CareAdvantage Dual Eligible Special Needs Plan (D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Limitations and restrictions may apply. For more information, call the CareAdvantage Unit or read the CareAdvantage D-SNP 2024 Member Handbook.

Benefits and co-pays may change on January 1 of each year.

If you speak other languages other than English, language assistance services, free of charge, are available to you. Call 1-866-880-0606 (TTY: 1-800-735-2929 or dial 7-1-1). ( Download this statement in multiple languages.)

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Page updated November 1, 2023