HEALTHmattersMD Newsletter

How to Submit Complaints to the California Department of Managed Health Care (DMHC)

To ensure that hospitals, doctors and other providers are paid promptly and accurately, andDMHC logo that health plan members can obtain timely referrals to appropriate providers, DMHC offers a complaint submission process. HPSM providers and members can file a complaint by calling a toll-free phone number:

Provider Resources: 1-877-525-1295 - learn more
Member Resources: 1-888-466-2219 - learn more