Provider Notifications

Welcome to Provider Notifications — an online resource where providers can find the latest news and updates about HPSM. In March 2026, notifications switched to a fully digital blog format. To read notifications prior to March 1, 2026, go to the Notification Archive.

Office Hours Webinar for Long Term Care Providers

Join us on September 15th from 1-2pm for virtual office hours to discuss any questions you may have about furnishing long term care services to Health Plan of San Mateo (HPSM) members. To be added to the webinar invitation, please email PIU@hpsm.org.  

Topics may include payment and coverage policies, an overview of changes from recent Department of Health Care Services (DHCS) guidance, coverage, coordination, and transition policies. These office hour webinars will be held quarterly, so keep an eye out for future invitations. 

To learn more about recent DHCS guidance, please review the following All Plan Letters (APLs). A future notification will be sent to providers with more details on what this means for HPSM providers:  

Contact the HPSM Provider Services department with any questions at PSInquiries@hpsm.org.