Provider Notifications

Welcome to Provider Notifications — an online resource where providers can find the latest news and updates about HPSM. In March 2026, notifications switched to a fully digital blog format. To read notifications prior to March 1, 2026, go to the Notification Archive.

Let Us Know How We’re Doing: HPSM Provider Satisfaction Survey

Each year, our network faces new challenges, and each year, our team – especially our providers – rise to meet them. We can’t thank you enough for your commitment to our members and the well-being of San Mateo County. 

It’s our turn to check with you to see how we’re doing. Each year we survey our providers to see how we’re doing as a health plan so that we can continue to make improvements. Your feedback is more critical than ever. Can you take 10-15 minutes to help us by answering a few questions?  

Share your feedback anonymously about your experience with HPSM to shape how we support and engage with you in the future. Each response is reviewed to improve the quality of HPSM’s provider-based services.   

If there are other HPSM contracted providers in your office that did not receive the survey and would like to provide their experience, please forward this message to them. Responses will be collected until Friday, September 4, 2026.  

Please direct questions to HPSM Provider Services at PSInquiries@hpsm.org.