Quality Assessment and Improvement Program
HPSM’s Quality Assessment and Improvement Program (QAIP) is designed to systematically manage the provision and continuous improvement
of the quality of care and service provided to HPSM members. Measures of quality of care include:
- Provider Access
- Appropriateness of Care
- Disease Prevention
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- Health Outcome
- Member and Provider Satisfaction
- Health Education
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2009-2010 Quality Assessment and Improvement Program Description
Annual Evaluation of Program Efforts
- Physician Credentialing (PCP and Specialists)
- Appointment Waiting Times in Specialty Care
- 2009 HEDIS (for 2008 Services)
- Quality Improvement Projects
- Member Satisfaction
HEDIS Presentation
HEDIS now represents Healthcare Effectiveness Data Information Set
Quality Improvement Projects and Initiatives
HPSM’s quality improvement projects focus on advancing specific best practices and evidence-based guidelines.
These efforts are aimed at increasing HPSM’s performance on required measurements and enhancing systems that promote prevention.
- Adolescent Health Visits
- Mammogram and Pap Test
- Prenatal and Postpartum Care
- Medi-Cal Pay-for-Performance
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- Diabetes Management
- Asthma Management
- Immunization Registry
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