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Section 1     Who to Call
Section 2     Member Services
Section 3     Member Complaints
Section 4     Claims
Section 5     Disputes and Grievances
Section 6     Ancillary Services
Section 7     Utilization Management
Section 8     Provider Services
Section 9     Quality Improvement
Section 10     Health Education, Cultural & Linguistic Services
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ACE Outpatient Authorization Request 50-1
ACE Inpatient Authorization Request 18-1
ACE Referral Authorization Form
Administrative Referral Authorization Form
Asthma Patient Encounter Form
Adult Form
Asthma Patient Encounter Form
Pediatric Form
Authorization Request Correction Form
Body Mass Index
Pediatric Form
Body Mass Index
Adult Form
Brief Psychiatric Rating Scale Form
CareAdvantage Inpatient Authorization
Request Form
CareAdvantage Outpatient Authorization
Request Form
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Medical Justification for Synagis
OB-GYN Referral Verification Form
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   Health Matters MD
   Winter 2010
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Features in the Winter Issue
  • How providers can become more involved with our work
  • New Spanish Shapedown program successful
  • Nurse advice line provides 24-hour support
  • Incentive for annual well visits: children and teens


Past Issues of Health Matters MD
 Fall 2010
 Summer 2010
 Spring 2010
 Winter 2009
 Spring 2009
 Fall 2009
 Winter 2008
 Fall 2008
 Summer 2008
 Spring 2008
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Dr. Fiona Donald Appointed Medical Director
Important Meeting Announcement: Physician Reimbursement
Emergency Room Services Reimbursement for MCE Members
STD/HIV Quarterly Report
Synagis Outreach Letter 2011 - 2012
Improved eHEALTHsuite Member Eligibility Verification Portal
Elimination of Dual Eligible Medi-Cal Capitation
New Tdap shot required to enter 7-12th grade
Important Information for ACE Contracted Providers
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