Some services have $5 co-pay and some have $0 co-pay. For emergency room services, HealthWorx members
pay $25 co-pay per visit. Members pay a monthly premium for their coverage. The amount of their monthly
premium is determined by their employer.
$5 Co-pay
Services from a licensed medical professional received for reasons related to treatment and diagnosis
of a medical condition are covered. Medically necessary home visits are covered.
Not Covered
Services from an out-of-network provider without a prior authorization
Pregnancy and Maternity Services: $0 Co-pay
Prenatal and postnatal care, and hospital services related to labor and delivery are covered.
Dental and Vision Services: IHHS Members Only
Dental and vision benefits are available only to IHHS workers through the SEIU, Local 521 (Service Employees International Union).
For information on covered services, call the SEIU:
English: 650-801-3501
Spanish: 650-801-3502
Chinese: 650-801-3503
$3 Co-pay: $10 for Brand if Generic Option Is Available
Medicines that are prescribed by a licensed medical practitioner are covered. Brand and generic drugs are included.
Other types of covered prescriptions include prenatal vitamins, and birth control.
Non-prescription medicines are not covered: Medicines that do not require a doctor’s prescription,
such as over-the-counter medicines and dietary supplements are not covered. Experimental medicines
are also not covered.
$0 Co-pay
Routine check-ups, screenings tests, and immunizations for adults and newborns,
and other office visits with a primary care doctor to prevent problems or identify
them early are covered. Some examples of preventive services are:
- Well baby care - newborns
- Child and adult immunizations
- Vision and hearing tests
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- Annual gynecological exams
- STD testing
- Prenatal care
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For more detailed information on preventive services, see
page 47 in the
HealthWorx Member Handbook/Evidence of Coverage
Inpatient: $0 Co-pay
Services received while hospitalized (inpatient care), including nursing care, and related to surgery are covered.
These include a shared room and meals, intensive care unit, medications, anesthesia, lab tests, and other diagnostic,
therapeutic, and rehabilitative services.
Not Covered
Costs of a private room, unless medically necessary.
Emergency Services: $25 Co-pay or $0 if Admitted to Hospital
Covers services for an emergency medical condition received at any medical facility. Includes coverage
for emergency services received outside of the HPSM service area and by a non-HPSM network facility.
Skilled Nursing Facility: $0 Co-pay
Benefit covers most services including 24-hour nursing care, medicines, medical supplies,
and lab procedures received in a skilled nursing home. Daily room and board expenses are also
covered. Maximum of 100 days per benefit year.
For complete description of all covered services and exclusions, see page 47 in the
HealthWorx Member Handbook & Evidence of Coverage.