Improving Quality

Quality Improvement Programs

Improving Outcomes, Timely Access to Care, and Systems of Care

HPSM’s Quality Programs aim to improve timely access to preventive care, provider systems of care, and health outcomes among our members. Our criteria include HEDIS clinical and access measures.

Current Programs

Measure

HEDIS

Incentive Program

Summary of
Program Components


Health Education Behavioral Assessment

  • provider reimbursement
  • Risk factor assessment tool
  • Intervention documentation tool

Teen Well Care Visit

12 to 21 years

Annual Visit

  • member
  • provider reimbursement
  • provider and member education
  • provider toolkit with billing tip sheet
  • provider feedback

Childhood Immunization

Required Shots by Age 2

  • member
  • access to SMC immunization registry
  • free registry software and training
Timely Prenatal and Postpartum Care Timely Check-ups

  • member
Cervical and Breast Cancer Screening

Pap and Mammogram

Screening rates

  • member
  • Provider reports
  • Member mailings
  • Member reminder protocol
  • Partnerships with CBOs

Diabetes Management

HbA1c, LDL,

Eye exam, Nephropathy

  • member
  • Disease management program for high-risk members
  • Self-tracking tool for members
  • Provider report card

Asthma Management

Prescription of

long term control medication

  • Asthma action plan
  • Member support groups
  • Provider training

Chlamydia Screening

Annual Screening rates

 



Date Created: 10/10/2006
Last Edit: 3/14/2007 10:47:41 AM