Departments
Member Services
Director of Member Services and Outreach, Carolyn Thon
Member Services Manager, Jose Santiago
The staff in Member Services and CareAdvantage are available to support and assist HPSM’s members in accessing health care services and educating them on how to effectively use their HPSM benefits.
"Our primary task is to be responsive to our members needs and provide answers to their questions as thoroughly and responsively as possible."
–Carolyn Thon